Job Type: Full-time

Locations: Manistee

Seeking a motivated individual as a Title Agency Manager.

Duties and responsibilities:

• Manage local operations at the direction of the Corporate home office.
• Build and maintain good working relationships with realtors, lenders and public.
• Ensure office staff maintains high level of customer service.
• Build strong team culture among direct reports and sister offices.
• Help set goals and then lead team to achieve those goals for both production and escrow.
• Analyze reports and workflows to ensure efficiency.
• Ensure procedures and processes set up by managing office are followed by staff.
• Assist in hiring, and training of staff.
• Evaluate employee performance.
• Handle all communications with customers, staff, and underwriters with professionalism.
• Work to solve problems, both internal and external as they arise.
• Other duties as assigned.

Skills & Abilities:

• A team builder
• Customer Service oriented
• A proactive problem solver
• Able to multi-task
• Able to analyze date
• Able to work under pressure
• Flexible
• A leader

Qualified individuals must also have:

• A positive "we can do that" attitude
• Strong organizational skills
• Title or Real Estate background helpful.

Please complete the application process below. You can also send a cover letter with resume to hr@mtpleasantabstract.com.